Support

Write to support@zerotodrop.com — we answer within two working days, and within 24 hours when it is a report about a post.

You opened this page from a post: . Put this ID in your message.

Report a post or an AI result

• In the app: tap More on any post in the feed and choose a reason, or tap Report this AI output under an AI backing. The post disappears for you right away; posts that several people report are hidden for everyone until we review them.
• By e-mail: send the share link of the post (it looks like zerotodrop.com/s/…) and a line about what is wrong. Copyright complaints go the same way — tell us which work it is and that you own it or act for the owner.

We review reports within 24 hours and remove what breaks the Terms of Use.

Block a creator

Tap More on any of their posts and choose Block this creator. Their posts no longer show up for you. Undo it in Settings → Blocked creators.

Delete a track you posted

Open the post in the app and delete it — the audio is removed from our storage at once. If you no longer have the app, write to us with the post's share link.

Delete your data or get a copy

Uninstalling the app deletes everything on your phone. For data on our servers, write to us and include the device ID from Settings → Diagnostics (if you still have the app) or the share links of your posts. Details are in the Privacy Policy.

Turn off usage statistics

Settings → Share anonymous usage stats. Nothing more is sent from then on.

Subscriptions

• Cancel: in your App Store account (Settings → your name → Subscriptions) or in Google Play (Play Store → profile → Payments & subscriptions → Subscriptions). We cannot cancel it for you from the app.
• Reinstalled or changed phone and Pro is gone? Open the paywall and tap Restore purchases while signed in to the same store account.
• Refunds are handled by Apple or Google under their rules.